Returns & Exchanges

At Ollie's Bargain Outlet, we want you to be satisfied with your great deals. If you are not completely happy with your purchase, you can return it to any of our store locations within 30 days for a full refund or exchange with a valid receipt.

1

Gather Your Documentation

Locate your original sales receipt or packing slip to ensure you receive a full refund to your original form of payment.

2

Prepare the Product

Ensure the item is in its original packaging and includes all parts, accessories, and manuals that were included at the time of purchase.

3

Visit a Local Store

Bring your item and receipt to the customer service desk at any Ollie's Bargain Outlet location; we cannot process returns via mail for in-store purchases.

4

Receive Your Refund

Once our team verifies the item, your refund will be processed immediately to your original payment method or issued as a store credit if no receipt is present.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing